COVID-19 Update

Will COVID-19 Affect My Order?

We may experience intermittent shipping delays due to the impacts of COVID-19. We will continue to update you regarding your order.

About Our Mission

What is a Conflict Diamond?

Conflict diamonds, according to the most common definition, are diamonds used by rebel groups to finance civil wars. However, besides civil wars, diamond mining today is plagued by a range of shocking ethical abuses. These include violence by governments, child labor, extreme poverty, and environmental devastation.

Do Ethically-Sourced Diamonds Cost More?

Our careful sourcing methods do not lead to higher prices. The diamond mines we source from do not add a premium simply because they treat people and the environment with respect. Nor do diamonds mined using shocking labor practices, such as child labor, reach consumers at a lower price point. The market for diamonds is global. Elleroses offers excellent value by providing our socially conscious jewelry at the lowest possible price.

Are Your Other Gemstones Ethically Sourced?

We carry a variety of beautiful gemstones ranging from stunning sapphires and emeralds to lustrous pearls. We strive to offer colored gemstones that are sourced in alignment with safe working conditions and environmentally responsible principles. By continually working with our colored gemstone suppliers to improve standards and traceability, we strive to promote higher standards for gemstone sourcing to transform dangerous mining conditions and encourage responsible practices.

About Our Products

How Can I Find a Diamond that is Not in Your Inventory?

Our inventory is constantly being updated and we may have additional inventory of ethical origin diamonds not listed on our website. Please contact us so we can help you find a diamond that is perfect for you.

Is My Diamond Laser Inscribed?

Diamonds currently graded by GIA, GCAL, HRD, and IGI are laser inscribed on the girdle with an identification number and/or a unique symbol. Laser inscriptions provide peace of mind when making a diamond purchase since they are an easy way to identify a diamond.

Do You Offer Lab Grown Diamonds?

Elleroses offers an extensive collection of stunning lab created diamonds, which have the same physical, optical, and chemical characteristics as our natural diamonds.

Are Elleroses Lab Diamonds Certified?

Yes. Elleroses lab diamonds are certified by independent diamond grading labs, and have an inscription that matches the number on the laboratory certificate.

Are Lab Diamonds Real Diamonds?

Yes. Lab created diamonds have the same physical, chemical, and optical characteristics as natural diamonds, as well as the same fire, scintillation, and sparkle. They are real diamonds. Lab created diamonds are nearly impossible to differentiate from natural diamonds with the naked eye.

Do You Offer Lab Grown Diamond Ring Settings?

For most styles, we match the type of accent diamonds with the type of selected center diamond. If you select a lab created center diamond, then the accent diamonds on your setting may also be lab created, as indicated in the product details. All wedding band stones are natural unless specified in their name or under the product details.

Do You Offer Alternative Gemstones Such As Tourmaline, Aquamarine, Etc.?

We offer a wide variety of gemstones, including aquamarines, morganites, amethysts, moissanites, and more. If you do not see the gemstone you are interested in, please contact us for assistance.

What If I Want a Center Stone Shape that is Not Offered For that Setting?

Many of our settings can be easily modified to accommodate a different center stone shape than what is offered online. Please contact us at to discuss all of your modification options.

I Like a Piece of Jewelry on Your Site, But Would You Make a Small Change For Me?

Many of our pieces are made to order, which makes us able to customize our standard items to fit your personal preferences. For example, we can modify the finish, the precious metal, and the gems that we set. Please note that sterling silver pieces cannot be modified. Contact us at to discuss all of your modification options.

Can My Rings Be Soldered Together?

Depending on the rings in your bridal set, many styles can be soldered together to create one piece. Please note that if you ever want to separate the soldered rings, we cannot guarantee that we can successfully unsolder them. If you are interested in the soldering process, please contact us at

Can You Send Me Additional Images of the Rings?

Yes. We can send you additional images if you are interested in seeing our rings from a different angle, or if would like to see multiple rings together. Please contact us at

Do You Offer Alternative Metal Options Such As Rose Gold?

Yes. Elleroses is proud to offer platinum, 18K white gold, 14k rose gold, and 18k yellow gold as a standard option for most styles. We also offer 14k white gold,14k yellow gold, meteorite, and tungsten for a select number of styles. Custom metal choices, such as black rhodium, and 18k white gold with no rhodium are all options for many of our ring styles. For more information about these options, please contact us.

Are All of Your White Gold Rings Rhodium-plated?

Yes, all of our 18k white gold pieces are rhodium-plated to give them a brilliant, white shine. If you prefer the softer, warm tones of 18k white gold that has not been plated, please contact us so that we can make that modification when you place your order.

Can You Help Me Design a Custom Piece of Jewelry?

Elleroses specializes in full custom design, and can create the jewelry piece you desire. For more details, please visit our page on Custom Designed Jewelry or contact us.

Placing an Order

Can I Purchase Multiple Items to Determine Which I Like the Best, and Return the Others?

To maintain the high quality of our pieces and keep our prices competitive, Elleroses does not allow multiple pieces to be purchased for comparison. Comparison purchasing is purchasing multiple products with the intent of keeping one and returning the remainder. If you need any assistance deciding between any of our jewelry pieces, please do not hesitate to contact our jewelry specialists.

Can You Help Me Keep the Engagement Ring a Surprise?

We understand that diamond jewelry is often given for special surprise occasions such as an engagement. Our boxes are discrete, the box does not have any Elleroses branding. Please let us know what we can do to help you maintain your surprise. Special arrangements can be made by contacting us at

If My Partner and I are Both in Contact With Elleroses, Can You Help Me Hide My Order Information So that My Purchase is a Surprise?

When you provide contact information as part of an order or inquiry, you are authorizing us to share all information regarding that order to all contacts associated with that order or inquiry. Please contact us for more information on how we can help ensure your surprise is a success.